Privacy Policy

1. Introduction

Geoniks ("we," "us," or "our") operates the Geoniks platform at geoniks.com and the partner sites it runs for wooden house manufacturers. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our services.

2. Information We Collect

• Account information: Email address and profile data from Google OAuth or magic link authentication
• Request information: When you ask for a 3D design, a price or a plot analysis: your name, email, phone number, country, and the drawings, plans, CAD files and notes you send
• Project data: 3D designs, templates, and content you create on the Platform
• Usage data: How you interact with the Platform, including features used and session duration
• Technical data: IP address, browser type, and device information for security and performance

3. How We Use Your Information

• Provide, maintain, and improve the Platform
• Turn your drawings into 3D designs and get you price offers
• Authenticate your identity and secure your account
• Store and sync your projects and designs
• Send service-related communications about your requests and your account
• Analyze usage patterns to improve our AI tools and features

4. Sharing With Manufacturers

Geoniks connects people who want a wooden house with the manufacturers who build them. When you send a request for a 3D design or a price, you agree that we share your request with wooden house manufacturers and partner companies that deliver to your country — your drawings and files, your 3D design and your contact details (name, email, phone, country) — so they can send you an offer. Sharing is part of the service you ask for. On a manufacturer's own site, your request goes to that manufacturer.

You can withdraw at any time by writing to support@geoniks.com; we will then stop sharing your request. This does not affect offers already sent. Manufacturers who receive your details handle them under their own privacy policies.

5. How Long We Keep Your Data

• Free projects: deleted when they have not been opened or saved for 7 days. Opening a project starts the 7 days again.
• Paid plans: projects are kept for 365 days after they were last opened.
• Requests: projects and files you sent with a request for a 3D design or a price, and the emails we sent you about it, are kept while the request is being handled and as long as needed for offers and legal records. Ask us any time to delete them.
• Accounts: kept until you ask us to delete your account.

6. Data Storage and Security

Your data is stored securely using Supabase infrastructure. We implement industry-standard security measures including encryption in transit and at rest. We do not sell your personal data.

7. Third-Party Services

• Supabase: Database, file storage and authentication
• Google OAuth: Optional sign-in method
• Vercel: Hosting and deployment
• Google Analytics: Anonymous visit statistics (pages viewed, country, device, how you found us). Analytics cookies are set only if you choose “Allow” in the cookie bar; otherwise Google receives cookieless, anonymous signals only. No advertising use.
• Brevo: Transactional email delivery
• AI providers: To answer chat questions and read plans you upload

Each service has its own privacy policy. We only share data necessary for these services to function.

8. Your Rights

• Access your personal data
• Correct your personal data
• Export your projects and designs at any time
• Request deletion of your account and associated data
• Withdraw your permission to share a request with manufacturers
• Opt out of non-essential communications

9. Cookies

We use essential cookies for authentication and session management. With your permission (“Allow” in the cookie bar) we also use Google Analytics cookies to measure which pages help visitors; you can change your choice at any time by clearing this site’s data in your browser. We do not use advertising cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at support@geoniks.com.